Help
Support
Email support@miningdataapi.com with questions about your account, API keys, billing, the data, or the ChatGPT and Claude plugins.
What to include
- Your organization name, or the email address you sign in with.
- For an API error, the
X-Request-Idheader from the response and roughly when the request was made. - For a plugin, which assistant you use: ChatGPT, Claude or Claude Code.
Where to look first
- API reference: endpoints, parameters and error codes.
- ChatGPT and Claude plugins: how to connect an assistant and sign in.
- Your dashboard: API keys, usage, your plan and billing. To disconnect an AI assistant, use Revoke access under AI plugins.
Security
Report a vulnerability to support@miningdataapi.com with steps to reproduce. Please do not post exploitable details publicly. We acknowledge security reports within two business days.
Company
OS Group International AB, org. no. 559424-1845, Garverigränd 15, 131 60 Nacka, Sweden.